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Urgent smok groove recall

Discussion in 'General Thailand Vaping Discussion' started by -V-, Jun 9, 2013.

  1. -V-
    Cool

    -V- Thread Starter Administrator Staff Member

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    Confirmed by laboratory of Smoktech, SMOKTECH GROOVE might have an potential safety hazard due to the design defects.
    we deeply apologize for all the panic and inconvenience

    After careful deliberation, to be responsible for customer satisfaction of normal use, to keep the brand integrity of SMOKTECH, we’ve made the decisions below:
    1) As for the groove that are still at the warehouse of our distributors, pls try to destroy them at the purpose of environment protection and safety
    2) as for the groove that are already sold to end users, please do a 100% recall instantly.
    3) SMOKTECH distributors can choose any MOD in SMOKTECH current product line and we will send the quantity of equal value.
    4) SMOKTECH will pay the shipping from factory to warehouse of our distributors.
    5) We are attaching instructions on the best way to destroy the groove.
    6) We will stop production of Groove since today.

    3.JPG

    From a Thread over on ECF:

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    Last edited: Oct 10, 2014
    -V-, Jun 9, 2013
    #1 Top
  2. colind88
    Devilish

    colind88 Well-Known Member

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    Smok seem to be having a number of issues with their products. Stick to Innokin and Youde etc.
     
    colind88, Jun 9, 2013
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