2014 CNY Holiday Schedule (affects 1/23/2014 ~ 2/10/2014)

-V- · Jan 10, 2014

Anyone who is interested, FT will be having a holiday, so maybe get any orders in before:

Dear Valued Customers,

The Lunar New Year (Year of Horse) holiday is around the corner -- the holiday that is celebrated by dozens of cultures in Asia including people in Hong Kong, Taiwan, China, Singapore, Malaysia, and many more. To these cultures, this holiday is so important that it is celebrated and treated much like, if not more than, how Western cultures celebrates the Christmas.

This holiday is particularly important to a majority of Chinese who work away from home. To them, the Lunar New Year or CNY is likely their only chance in the year to go home and visit their family. Like it or not, the holiday completely shuts down factories, suppliers, and distribution centers alike.

FastTech's holiday arrangement for this year's CNY holiday is as follows:

Official holiday for FastTech: 7 business days from January 25, 2014 to February 4, 2014.

All operations resume on February 5, 2014 at 9:30am Hong Kong Time.

Effects on orders and support:
These also apply to merchants (drop shippers).

NOW to January 22, 2013 (dates inclusive, HKT):
- Orders: all orders scheduled to ship within these dates are shipped before the holiday.
- Support: all tickets are replied to before the holiday.

** scheduled shipping date is displayed at the bottom of the shopping cart page, as well as in your FastTech account > order history page. **

January 23, 2013 and January 24, 2014 (dates inclusive, HKT):
- Orders: FastTech /tries/ to ship all orders scheduled to ship within these dates. Orders may or may not get shipped before the holiday.
- Support: FastTech /tries/ to respond to tickets updated within these dates. Response may or may not be available before the holiday.

January 25, 2013 and February 4, 2014 (dates inclusive, HKT):
- Orders: all in stock orders are queued for shipment on or shortly after February 5, 2013. Some items may require extra time -- ETA will be displayed on product pages.
- Support: no support is available between these dates.

February 5, 2014 onward:
- Orders: shipping resumes. Extra processing time may be required due to holiday backlogs.
- Support: CS resumes work but response time will be delayed due to backlogs.

February 10, 2014 onward:
- Everything is expected to be normal again.

* Orders placed before the holiday, and are scheduled to ship during the holiday, will not be shipped until after the holiday. *

Keep in mind not all suppliers and factories that FastTech works with resume work on February 5, 2014. FastTech will update the stock status displayed on each product page to show an ETA of each product's post holiday shipping date.

Thank you and we wish you a prosperous Year of Horse!

Team FastTech

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pommyb · Jan 10, 2014

Thanks for this V. My ex is ordering from there and delaying a bit from not being sure about benefits of caping and I have stuff to get from there as well.

fruit-lover · Jan 11, 2014

pommyb said: ↑

Thanks for this V. My ex is ordering from there and delaying a bit from not being sure about benefits of caping and I have stuff to get from there as well.

Click to expand...

I've heard about this 'caping,' pommyb.

Isn't it some kind of kinky role-playing game?

On another topic, all of my orders are in and being shipped so I think I'll be ok for the long Chinese New Year.

Although I won't be too happy if you know who decides to close shop for a week .... again.

pommyb · Jan 11, 2014

fruit-lover said: ↑

I've heard about this 'caping,' pommyb.

Isn't it some kind of kinky role-playing game?

Click to expand...

Regretably no FruitLover. It's the only way i can hide from the ex. Bit Harry Potterish and cloak of invisibility type of thing.

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2014 CNY Holiday Schedule (affects 1/23/2014 ~ 2/10/2014)

-V- Thread Starter Administrator Staff Member

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2014 CNY Holiday Schedule (affects 1/23/2014 ~ 2/10/2014)

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